Privacy Policy

1.1 Personal Information: We collect personal information that you provide directly to us, including name, address, phone number, email address, and payment information when you request our services or contact us.

1.2 Service-Related Information: During the provision of security services, we may collect information about your premises, security needs, access codes, and incident reports.

1.3 Website Information: When you visit our website, we automatically collect certain information including IP address, browser type, device information, and website usage data.

1.4 Surveillance Data: As part of our security services, we may collect video, audio, and other surveillance data as authorized by our service agreements.

2.1 Service Delivery: We use your information to provide, maintain, and improve our security services, including scheduling, access control, and incident response.

2.2 Communication: We use your contact information to communicate with you about our services, respond to inquiries, and provide important service updates.

2.3 Legal Compliance: We may use your information to comply with legal obligations, respond to legal requests, and cooperate with law enforcement when required.

2.4 Business Operations: We use information for billing, accounting, quality assurance, training, and other legitimate business purposes.

3.1 Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as background check companies and insurance providers.

3.2 Legal Requirements: We may disclose information when required by law, court order, or to protect our rights, safety of our employees, clients, or the general public.

3.3 Emergency Situations: We may share information with emergency responders, law enforcement, or medical professionals during emergency situations.

3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.2 Employee Training: Our employees are trained on privacy and data protection requirements and are required to maintain confidentiality.

4.3 Access Controls: We limit access to personal information to employees who need it to perform their job functions.

4.4 Data Encryption: Sensitive data is encrypted in transit and at rest using industry-standard encryption methods.

5.1 Retention Periods: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

5.2 Service Records: Security service records, including incident reports and surveillance data, may be retained for extended periods as required by law or contract terms.

5.3 Secure Disposal: When information is no longer needed, it is securely disposed of using appropriate methods to prevent unauthorized access.

6.1 Access and Correction: You have the right to access and request correction of your personal information that we maintain.

6.2 Data Portability: Where technically feasible, you may request a copy of your personal information in a commonly used format.

6.3 Deletion Requests: You may request deletion of your personal information, subject to legal and contractual obligations.

6.4 Opt-Out: You may opt out of non-essential communications by following the unsubscribe instructions in our emails or contacting us directly.

7.1 Cross-Border Operations: As we operate in both the United States and Nigeria, your information may be transferred between these countries for business operations.

7.2 Safeguards: We implement appropriate safeguards to ensure your information receives adequate protection when transferred internationally.

7.3 Legal Compliance: All international transfers comply with applicable data protection laws in both jurisdictions.

8.1 Cookies: Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and provide personalized content.

8.2 Analytics: We use web analytics tools to understand how visitors use our website and to improve our services.

8.3 Cookie Control: You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.

9.1 Age Restrictions: Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9.2 Parental Consent: If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information.

10.1 Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

10.2 Notification: We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

10.3 Continued Use: Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.