Frequently Asked Questions
Find answers to common questions about Guard Enforcement's security services
General Questions
What services does Guard Enforcement provide?
We provide comprehensive security services including security assessment, surveillance and alarm systems, crowd control and event management, personal protection, armed security services, and commercial security. Our services are available in both the United States and Nigeria.
In which locations do you operate?
We operate in major metropolitan areas across the United States including California, Texas, New York, Florida, and Illinois. In Nigeria, we serve Lagos, Abuja, Port Harcourt, Kano, Ibadan, and other major cities. Contact us to confirm availability in your specific area.
Are your security guards licensed and trained?
Yes, all our security personnel are fully licensed, background-checked, and undergo rigorous training programs. We maintain the highest professional standards and comply with all local licensing requirements in both the USA and Nigeria.
Do you provide 24/7 security services?
Yes, we provide 24/7 security services and emergency response. Our emergency lines are staffed around the clock: +1 (510) 706-1906 for USA operations and +234 (813) 117-4459 for Nigeria operations.
Service-Specific Questions
How quickly can you respond to emergency calls?
Our typical emergency response times are 5-15 minutes in major metropolitan areas in the USA and 10-20 minutes in major Nigerian cities. Response times may vary depending on location, time of day, and nature of the emergency.
Can you provide armed security guards?
Yes, we provide licensed armed security services where legally permitted and appropriate. All armed personnel hold valid firearms licenses and receive specialized training. Armed services are subject to additional background checks and certification requirements.
Do you handle both commercial and residential security?
Absolutely! We serve both commercial clients (businesses, retail stores, offices, industrial facilities) and residential clients (personal protection, home security, gated communities). We also provide security for special events and temporary assignments.
Can you install and monitor surveillance systems?
Yes, we provide comprehensive surveillance solutions including CCTV installation, alarm systems, access control, and 24/7 monitoring services. Our systems are integrated with our response teams for immediate action when needed.
Pricing and Contracts
How is your pricing structured?
Our pricing is based on several factors including service type, duration, location, number of personnel required, and specific security needs. We provide customized quotes for each client. Contact us for a free consultation and detailed pricing proposal.
Do you offer free security assessments?
Yes, we provide complimentary security assessments for potential clients. Our security experts will evaluate your premises, identify vulnerabilities, and recommend appropriate security solutions tailored to your needs and budget.
What are your contract terms?
We offer flexible contract terms to meet different client needs, from short-term event security to long-term ongoing protection. Contracts typically require 30 days notice for termination. We also provide emergency and temporary security services with shorter notice periods.
Do you require long-term contracts?
Not necessarily. While we offer preferential rates for long-term contracts, we also provide flexible short-term and event-based security services. Our goal is to meet your security needs regardless of the duration required.
Emergency and Response
What should I do in case of a security emergency?
Call our 24/7 emergency lines immediately: +1 (510) 706-1906 for USA or +234 (813) 117-4459 for Nigeria. If there's immediate danger to life or property, also contact local emergency services (911 in USA, 199 in Nigeria). Our team will coordinate with local authorities as needed.
How do you coordinate with local law enforcement?
We maintain excellent relationships with local law enforcement agencies in all areas where we operate. Our personnel are trained to cooperate fully with police, coordinate responses, and provide detailed incident reports when required.
Do you provide incident reporting?
Yes, we provide detailed incident reports for all security events. Reports include time, date, description of incident, actions taken, and recommendations for preventing similar occurrences. Reports are provided to clients promptly and securely.
Can you provide security for special events?
Absolutely! We specialize in event security including concerts, festivals, sports events, corporate functions, private parties, and weddings. We provide crowd control, access management, VIP protection, and emergency response planning for events of all sizes.
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